THE FLIPKART SELLER’S BIGGEST HEADACHE

If you’re a Flipkart seller, you know the pain. You upload products, they sell, but

when the settlement arrives 5-7 days later, it never matches what you expected.

COD (Cash on Delivery) orders disappear somewhere between customer, Delhivery, your

bank, and Flipkart’s system. Returns get processed, refunds happen, but tracing where

the money went? That’s a nightmare.

Then comes the logistics cost. You pay Flipkart for fulfillment, but the actual cost

keeps changing. Storage fees show up unexpectedly. Commission rates vary by category.

By the time you’ve reconciled everything, you’ve lost 2-3 hours—and you’re still not

sure if the numbers are right.

This is where most Flipkart sellers fail. Not because they don’t sell well—but because

they can’t track the money accurately.

We fix this.

Why Flipkart Settlement Reconciliation Is a Mess (And How to Fix It)

**The Problem:**

Flipkart’s settlement system works like this:

– You make a sale → Flipkart holds the money for 5-7 days

– Customer gets the product → You think you’re about to get paid

– Return request comes in → Flipkart auto-refunds, deducts from YOUR upcoming settlement

– You paid logistics → But maybe you didn’t actually pay (Flipkart might’ve deducted it)

– Commission charged → Plus GST on commission

– TCS deducted → Tax Collected at Source from your balance

– Final settlement amount hits your bank → 40-50% less than expected

And here’s the thing: Flipkart’s reports don’t match your bank deposits.

**Why This Happens:**

1. **COD Returns Don’t Get Reconciled Immediately**

   – Customer refuses delivery? Money gets held, then refunded to customer

   – But when? Sometimes 3 days, sometimes 10 days

   – Your books show a sale that vanishes from settlement 1 week later

2. **Logistics Costs Are Hidden**

   – You think Flipkart handles logistics for free (or cheap)

   – Then you get bills for returns, COD rejection, address correction

   – Each order might have 2-3 hidden charges

3. **Commission is Confusing**

   – Different categories = different commission rates

   – Sometimes 10%, sometimes 15%

   – Plus you pay GST on top of commission

   – So a 10% commission becomes 11.8% after GST

4. **Refund Processing Takes Days**

   – You process a return on Day 1

   – Logistics picks it up on Day 3

   – Warehouse receives it on Day 7

   – Refund is processed on Day 14

   – But when should you record it? When you processed it or when Flipkart confirmed it?

5. **Multiple Settlement Accounts**

   – If you sell across multiple Flipkart categories, you get separate settlements

   – Managing 3-4 different settlement IDs is chaotic

**The Result:**

Most Flipkart sellers either:

– **Option A:** Don’t reconcile at all → No idea if they’re profitable

– **Option B:** Manually reconcile monthly → Spend 5-8 hours, still miss discrepancies

– **Option C:** Trust Flipkart’s numbers → Discover tax issues during GST audit

How We Handle Flipkart Accounting (It’s Different from Other Platforms)

Here’s what makes our Flipkart accounting different:

Real-Time COD Tracking

We don’t wait for settlements. We track COD orders as they move:

**Day 1 (Order placed):** We record the sale, but flag it as “COD pending”

**Day 2-3 (Pickup):** Logistics partner picks up the order

**Day 4-7 (Delivery):** Order delivered or rejected

**Day 8 (Settlement):** We reconcile the actual settlement with expected COD collections

This way, you see:

– Which customers rejected COD (and why)

– Which logistics partners have the highest rejection rates

– Which products have high COD failure rates

– Real cash flow (not just expected revenue)

**Deliverable:** Weekly COD status report + Monthly COD reconciliation

Settlement Discrepancy Analysis

Every month, Flipkart settles money to your bank account. We reconcile:

**Expected Settlement:**

– Total sales (COD + Prepaid)

– Minus returns & refunds

– Minus commission & TCS

– Minus logistics & fulfillment costs

– = Expected amount

**Actual Settlement:**

– What actually hit your bank

**If they don’t match, we investigate:**

– Late returns (refunds from previous settlement)

– Chargeback disputes

– Commission recalculations

– Logistics chargebacks

– System adjustments or corrections

We send you a detailed report showing exactly why the settlement was X and not Y.

**Deliverable:** Monthly settlement reconciliation + Discrepancy resolution log

Category-Wise Commission Tracking

Flipkart charges different commissions for different categories. We track:

– **Electronics:** 15% commission + logistics costs

– **Fashion:** 8-12% commission (varies by subcategory)

– **Home & Furniture:** 10-15% commission

– **Books & Media:** 10% commission

– **Beauty & Personal Care:** 10% commission

We ensure:

– Commission calculations are correct

– GST on commission is applied properly

– No double-charging

– You get refunds for category commission corrections

Plus, we flag if you should move products to different categories for better margins.

**Deliverable:** Category-wise profitability report + Commission audit

Logistics Cost Breakdown

Flipkart’s fulfillment might seem “cheap,” but there are hidden costs:

– Successful delivery charges

– COD rejection charges

– Return shipping charges

– Address correction/re-delivery charges

– Damaged goods handling fees

– Warehouse storage (if applicable)

We separate these costs by order and show:

– Per-unit logistics cost vs. selling price

– Which logistics partners charge more

– Which product categories have highest logistics costs

– ROI on Flipkart fulfillment vs. self-shipping

**Deliverable:** Logistics cost analysis + Fulfillment ROI report

GST-Ready Flipkart Accounting

GST for Flipkart sellers is particularly tricky because:

– Flipkart deducts TCS (Tax Collected at Source)

– Your GST return should reflect this

– But Flipkart’s reports don’t give you GST-compliant data

We reconstruct your GST records from order data:

– Sales price vs. GST amount

– Refunds and their GST reversal

– Input Tax Credit (ITC) on logistics costs, packing, ads

– TCS reconciliation

– GSTR-1 & GSTR-3B filing support

**Deliverable:** Monthly GST tracking + Quarterly GSTR filing support

Case Study: How We Found ₹50,000 That Flipkart Didn’t Pay

**The Situation:**

A fashion seller was getting settlements of ₹3-3.5L per month. After 6 months,

he said, “I feel like I should be getting more. My sales are higher, but settlements

aren’t increasing proportionally.”

**What We Found:**

1. Commission was being charged twice on 40% of orders

2. Return refunds were delayed 15-20 days, appearing in different settlement cycles

3. “Damaged goods” charges were incorrectly coded (should’ve been Flipkart’s cost, not seller’s)

4. One logistics partner was charging ₹50 per order extra without authorization

**How We Resolved It:**

– Documented all discrepancies with screenshots

– Filed dispute with Flipkart Support

– Got refund of ₹47,300 within 3 weeks

– Set up automated alerts so this wouldn’t happen again

**Time Saved:** 30+ hours of manual investigation + 10 hours of dispute filing

This happens more often than sellers realize. Most don’t catch it because they don’t

reconcile properly.

Our 4-Week Flipkart Setup & Ongoing Process

**Week 1: Audit & Historical Reconciliation**

– Review past 6 months of Flipkart reports

– Identify discrepancies, missed deductions, hidden charges

– Cross-reference with your bank statements

– Report findings and quick wins (refunds owed, etc.)

**Week 2: Setup & Integration**

– Add your Flipkart seller account to our system

– Set up automated daily settlement tracking

– Configure COD monitoring

– Train you on monthly reports you’ll receive

**Week 3-4: Ongoing Monthly Process**

– Daily COD tracking and status updates

– Weekly settlement reconciliation

– Monthly full accounting & P&L

– Monthly GST tracking

– Identify opportunities to improve margins

**Ongoing (Monthly):**

– Settlement reconciliation (within 2 days of settlement)

– COD analysis and rejection tracking

– Commission audit

– Logistics cost breakdown

– Business performance report

– GST compliance

– Support for any disputes or discrepancies

Questions Flipkart Sellers Always Ask

Flipkart Accounting Pricing & How to Get Started

**Our Flipkart Accounting Packages:**

– **Starter (₹4,500/month):** For sellers with ₹10-30L annual sales

  Includes: Daily order tracking, Monthly settlement reconciliation, Basic P&L

– **Professional (₹7,500/month):** For sellers with ₹30L-1Cr annual sales

  Includes: Above + Weekly reports, GST tracking, Category analysis, Logistics breakdown

– **Premium (₹12,000/month):** For sellers with ₹1Cr+ annual sales

  Includes: All above + Daily phone/WhatsApp support, Dedicated account manager,

  Quarterly business strategy review, Dispute management

**First Step: Free Flipkart Settlement Audit**

Send us your last 2 months of Flipkart settlement reports + bank deposits.

We’ll:

– Check for hidden discrepancies

– Identify money you might be owed

– Provide 5-7 quick wins to improve profitability

– No cost, no obligation

Why Flipkart Sellers Choose Om Accounting

– **Flipkart Specialists:** Not generic accountants. We focus on Flipkart nuances.

– **Caught ₹50K+ Discrepancies:** Multiple sellers have recovered money through our audits

– **Real-Time Tracking:** You see your money moving in real-time, not 2 weeks later

– **GST-Ready:** Monthly books = easy GST filing, zero penalties

– **Fast Turnaround:** Reports delivered within 2-3 days of settlement

– **Transparent:** You understand why your settlement is X, not Y

– **Proactive:** We suggest profit improvements, not just record transactions

Client Testimonial

“I was losing ₹1-2L every month without realizing it. Settlement discrepancies, logistics overcharges, commission errors. After 2 months with Om Accounting, I recovered ₹85,000 and now I know my real profitability. Highly recommend!”

— Rajesh Kumar, Fashion Seller, Delhi