Every sale you make on a marketplace ends in a settlement: a payout from Amazon, Flipkart, Myntra, Meesho, or Shopify that lands in your bank account after the platform deducts commissions, shipping, returns, and taxes. Our settlement reconciliation services match each of those payouts line by line against the marketplace’s own reports and your bank credits, so you know exactly what you were paid, what was deducted, and what never arrived. Without this check, ecommerce sellers quietly lose money every month to wrong commission rates, unclaimed refunds, and fees charged twice. OM Global Accounting & Advisory reconciles over 1.8 lakh marketplace transactions every month, and our settlement reconciliation services for ecommerce sellers exist for one reason: to make sure not a single rupee you earned disappears into a report you never checked.
What is settlement reconciliation?
Settlement reconciliation is the process of verifying that the money a marketplace owes you actually reaches you. Each marketplace issues detailed settlement reports listing every order, return, fee, and adjustment. We compare those reports against the credits in your bank statement and the sales recorded in your books, flagging anything that does not line up.
It sounds simple, but the reports are dense: thousands of rows filled with cryptic fee codes, adjustments spread across different settlement cycles, and deductions that change from month to month. A missed refund or a wrongly applied fee is invisible unless someone checks every line — and that is exactly what we do.
Why sellers lose money without it
- Wrong commission rates. Marketplaces revise category-wise fees regularly, and an outdated or incorrect rate can be applied to your listings without any notification.
- Missing FBA and fulfillment refunds. Damaged, lost, or returned inventory often qualifies for reimbursement, but only if the claim is filed within the allowed window.
- Double-charged fees. Shipping, pick-pack, and closing fees sometimes appear more than once across overlapping settlement reports.
- Unclaimed reimbursements. Approved claims and adjustments can sit unprocessed for months, with no follow-up from the platform.
- TDS and TCS mismatches. Tax collected at source by marketplaces must match your books, or you face compliance issues and blocked credits.
Our reconciliation process
- Data pull. We collect your marketplace settlement reports, payment summaries, and bank statements for the period, across every marketplace you sell on.
- Line-by-line matching. Every order, fee, return, refund, and adjustment is matched against your bank credits, with each discrepancy tagged by type and value.
- Discrepancy report. You receive a clear, seller-friendly report showing exactly what is missing, wrong, or double-charged, with the evidence needed to act on it.
- Recovery and clean books. We help you raise claims with the marketplace, follow up until the money is credited, and post corrected entries so your books reflect reality.
Marketplaces we cover
Amazon. FBA reimbursements, long settlement cycles, and layered referral and fulfillment fees make Amazon the most common source of missed money.
Flipkart. Frequent fee revisions and fulfilment charges need careful tracking against actual payouts.
Myntra. Fashion returns run high, so return-related deductions and commission slabs need line-level verification.
Meesho. High order volumes at thin margins mean even small per-order deductions add up quickly when left unchecked.
Shopify. With your own storefront, reconciliation means matching payment gateway payouts, shipping charges, and refunds against your orders.
Frequently asked questions
What is settlement reconciliation in ecommerce?
Settlement reconciliation in ecommerce is the process of matching marketplace payout reports against your bank credits and accounting records. It confirms that every sale, return, fee, and refund was settled correctly, and it surfaces missing payments, wrong deductions, and unclaimed reimbursements before they turn into permanent losses.
How much does settlement reconciliation cost?
There is no fixed price, because the work is scoped to your volume. A seller with a few hundred orders a month needs far less effort than one doing lakhs of transactions. We start with a free settlement health check on a sample of your recent payouts, then propose a plan based on what we find.
How often should reconciliation be done?
Monthly reconciliation is the minimum for most sellers, timed with each marketplace’s settlement cycle. High-volume sellers often reconcile weekly or per settlement period, so discrepancies are caught while claims are still within the filing window. The key is consistency: gaps in reconciliation are where money gets lost.
Can you recover money from old settlements?
Often, yes. Marketplaces allow claims on past settlements within defined time windows, sometimes stretching back many months. We review your historical settlement reports, identify unclaimed reimbursements and wrong deductions, and file the claims with supporting documentation. With 15+ years of accounting experience and 1.8 lakh+ transactions reconciled monthly, we know where old money hides.
Settlement Reconciliation vs Regular Bookkeeping
Regular bookkeeping records what your books say: sales invoices, expenses, and bank entries entered in good order. Settlement reconciliation starts where bookkeeping stops — verifying that the payout the marketplace promised is the money that actually landed in your bank. Your bookkeeper may record Amazon’s payment advice as income, but reconciliation checks every line of that advice against order reports, fee schedules, return records, and the bank credit, catching deductions that never belonged there in the first place. One discipline looks at your accounts; the other audits the marketplace’s math.
The distinction matters because marketplace payouts are net of dozens of moving parts: referral fees, closing fees, shipping charges, pick-pack fees, promotional cost shares, TDS, TCS, and adjustments carried over from prior settlement cycles. Bookkeeping accepts the net figure at face value; reconciliation rebuilds the gross-to-net chain to find exactly what leaked along the way. Sellers who rely on bookkeeping alone often run tidy books that quietly understate what they were owed — the numbers balance, but the platform keeps the difference. With more than 1.8 lakh marketplace transactions passing through our checks every month, we routinely spot leakage patterns that bookkeeping software was simply never designed to catch.
Red Flags Your Settlements Need Professional Review
Watch for these warning signs: your payout shrinks while your sales hold steady; your SKU-level profit reports no longer tie back to the bank credits; fee codes appear on your payment advice that nobody on your team can explain; returns from a season two cycles back are still showing as unresolved deductions; or the TDS and TCS credits in your GST portal do not match your books, and your accountant keeps asking for a settlement-wise breakup you cannot produce. Each of these signals that your settlements are drifting from reality — and the longer the drift continues, the harder it becomes to recover claims from older settlement cycles.
A professional review does more than fix the current month; it establishes a baseline. We map your fee schedule against every marketplace you sell on, reconcile two to three past settlement cycles to size the historical leakage, and set up a monthly cadence where every payout is verified before your books close. Most sellers are surprised by how much of the work is pattern recognition: the same overcharged fee, the same unclaimed reimbursement type, repeating cycle after cycle. Once you know the pattern, preventing the next loss costs far less than chasing the last one.
Stop leaving money on the table. Request a free settlement health check of your recent marketplace payouts and see exactly where your leakages are. You can also reach our team through the contact page to get started.