Deputy Manager / AM (Andhra Pradesh)

Deputy Manager / AM (Andhra Pradesh)

#OmAccounting.in #GstAccounting #GstReturns #accountingServices #accountingOutsoucing #onlineAccounting #gstecommerceaccounting

Yellow Box HR Services – Date posted: 14 Mar 2018
Brief Job Description:

Prioritize and organize workload based on risk / severity and documents required to ensure deadlines are met according to policies / procedures

Strive to meet high customer service levels by processing incoming requests efficiently in accordance with procedures and policies to meet Service Level

Keep team members updated on products changes, services, rules and regulations to ensure accurate processing of documents and maintain high quality

Analyze forecast data in order to meet daily capacity, follow procedures and guidelines (e.g. production and TAT) in order to track and correctly report to Sr. Officer and/or Supervisor

Ability to escalate to higher authority

Building and maintaining healthy business relationship with Clients and ensuring customer satisfaction

Identifying training needs / ensuring cross functional training

Ability to plan, and supervising day to day operations

Ability to motivate team in order to provide operational excellence

Conduct regular team meetings

Lead, coach and develop teams to encourage succession planning and people development

Key Skills:

1. Minimum 5-8 years of experience in Transaction Processing/Financial Services

2. Team handling experience. Should be a designated Team lead or Assistant Manager

3. Should have good Excel Skills

4. Excellent Communication and interpersonal skills…
Source: Careesma